The error message 'cannot obtain initial redis cluster topology' typically occurs when Redis Cluster is unable to connect to the nodes in the cluster or when it fails to retrieve the topology of the cluster. This error can occur due to a variety of reasons, such as network connectivity issues, invalid configuration settings, or issues with the Redis version being used.
To resolve the 'cannot obtain initial redis cluster topology' error, you can try the following solutions:
Check network connectivity: Ensure that all nodes in the Redis Cluster are reachable by pinging them from the machine where Redis CLI is being executed.
Verify Redis Cluster node details: Confirm that the nodes in the Redis Cluster have been configured correctly, and their IP address and port numbers are accurate.
Check Redis version compatibility: Make sure that the Redis version being used is compatible with Redis Cluster.
Restart Redis Cluster: Restarting the Redis Cluster can often help resolve the issue by resetting the connections between the nodes.
Check Redis Cluster logs: Reviewing the Redis Cluster logs can provide valuable insights into any issues that may be causing the error message.
If none of these solutions work, it may be necessary to consult the Redis documentation, forums, or reach out to the Redis community for further assistance in troubleshooting the issue.