DragonflyDB Privacy Policy

Last Revised: October 26, 2022

Introduction

DragonflyDB Ltd. (“Dragonfly”, “we”, “us” or “our”) respects the privacy of its users (“User(s)”, “your” or “you”), and is committed to protecting the information that you share with us in connection with the use of and access to our website at [dragonflydb.io] (“Website") and related services (collectively the “Services”).

This Privacy Policy (the “Privacy Policy” or “Policy”) applies when you visit or use our Website and Services and is intended to describe our practices regarding the information we may collect from you when you use the Website and the Services, the manners in which we may use such information, and the options and rights available to you.

PLEASE READ CAREFULLY THIS PRIVACY POLICY BEFORE ACCESSING AND USING THE WEBSITE AND SERVICES. BY ENTERING, CONNECTING TO, ACCESSING AND/OR USING OUR WEBSITE OR SERVICES, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS SET FORTH IN THIS PRIVACY POLICY, INCLUDING TO THE COLLECTION AND PROCESSING OF PERSONAL INFORMATION (AS DEFINED BELOW) AND AS FURTHER DETAILED IN THIS POLICY.

Please note: you are not obligated by law to provide us with any Personal Information. You hereby acknowledge and agree that you are providing us Personal Information at your own free will, for the purposes described in this Policy, and that we may retain such information in accordance with this Policy and any applicable laws and regulations.

We do not collect any Personal Information from you or related to you without your approval, which is obtained, through your active acceptance of this Privacy Policy.

TO THE EXTENT THAT YOU PROVIDE US WITH ANY PERSONAL INFORMATION RELATED TO ANY THIRD PARTY OR ANY OTHER PERSON OR ENTITY WHICH IS NOT YOU, INCLUDING INFORMATION RELATED TO ANY OF YOUR PERSONNEL, COLLEAGUES OR CUSTOMERS, YOU ARE SOLELY RESPONSIBLE TO RECEIVE AND HEREBY REPRESENT THAT YOU HAVE AND UNDERTAKE THAT YOU SHALL HAVE AT ALL TIMES, MAINTAINED AND RECEIVED, THE CONSENT, AUTHORITY, PERMISSION AND APPROVAL OF SUCH PERSONS AND PROVIDED THEM WITH SUFFICIENT DISCLOSURES, TO ALLOW Dragonfly TO ACCESS, STORE, COLLECT, ANALYZE AND PROCESS SUCH PERSONAL INFORMATION AS DETAILED HEREIN.

Information we collect

We may collect two types of data and information from you. In this section, we describe the categories of information which we may collect, and the applicable circumstances under which such collection is performed.

What is personal information?

“Personal information” is individually identifiable information, namely information that identifies an individual or may with reasonable efforts or together with additional information we have access to, enable the identification of an individual, or may be of private or sensitive nature information relating to an identified or identifiable natural person. Identification of an individual also includes association of such individual with a persistent identifier such as a name, an identification number etc.

Personal information does not include information that has been anonymized or aggregated so that it can no longer be used to identify a specific natural person.

We collect Personal Information from you when you use or interact with our Website and Services.

We collect Personal Information from you and any devices (including mobile devices) you use when you use or access our Website and Services, provide us information on a web form or other text field or through correspondence you and we conduct with each other on any channel of communication.

More specifically we collect and use the following categories and types of information in the following respective circumstances:

  1. Personal Information you provide us actively and voluntarily when you use or interact with our Website and Services:
    • Contact information such as full name, email, position, company, and other content you may provide us in your correspondence with us through various channels of communication, including any online forms and text fields available on our Website.
    • Information we are required or authorized by applicable national laws to require Users to provide us in order to authenticate or identify them or to verify the information we have collected or otherwise provide them with our Services.
  2. Personal Information we automatically obtain when you use or interact with our Website and Services:
    • This is the information we obtain through the Website and Services when Users access or interact with the Website, which is derived, learned, or detected as a result of such access and/or interaction. Keep in mind - most devices allow you to control or disable the use of certain collectable information including location services, in the device's settings menu.
    • We perform such automatic collection through: (i) use of cookies, web beacons, unique identifiers, and similar technologies, with respect to Users; and (ii) unique identifiers you provided us with, such as email, name, and Technical Identifiers (as defined below). Such means of collection allow us to collect information about the pages and screens Users view, the links they click, engagement within the Services, and other actions you take when using our Website and Services.
    • Please take into consideration that certain portions of such abovementioned information may also be collected from you when the Website is running in the background, i.e. when it has been launched but not used.

We generally classify this type of automatically collected personal information under the following categories:

  • “User Interface Usage Information”: this refers to information relating to the Users’ interaction with our Website, such as User clicks when using the Website.
  • “Technical Identifiers”: this refers to various unique identifiers that generally only identify a computer, device or browser. For example, IP address (which may also provide general location information).
  • “Technical Information”: this refers to technical information related to a mobile device or computer, such as browser type, device type and model, operating system etc.

For the avoidance of doubt, any non-Personal Information connected or linked to any Personal Information shall be deemed as Personal Information as long as such connection or linkage exists.

We do not collect any Personal Information from you or related to you without your approval, which is obtained, inter alia, through your active acceptance of this Privacy Policy.

We collect, process and use your information for the purposes described in this Privacy Policy, based at least on one of the following legal grounds:

  • With your consent: We ask for your agreement to process your information for specific purposes and you have the right to withdraw your consent at any time.
  • When Performing our services and providing them to you: We collect and process your Personal Information in order to (i) provide you with the Services, following your acceptance of this Policy; (ii) to maintain and improve our Services; and (iii) to develop new services and features for our Users.
  • Legitimate interests: We process your information for our legitimate interests while applying appropriate safeguards that protect your privacy. This means that we process your information for things like detecting, preventing, or otherwise addressing fraud, abuse, security, usability, functionality or technical issues with our services, protecting against harm to the rights, property or safety of our properties, our Users, or the public as required or permitted by law; enforcing legal claims, including investigation of potential violations of this Privacy Policy; and in order to comply and/or fulfil our obligations under applicable laws, regulations, guidelines, industry standards, contractual requirements, legal process, subpoena or governmental request, as well as our Terms of Use.

Use of your information

We may use information that we collect about you for the following purposes:

  • To provide, operate and improve our Services and Website and manage our business;
  • To generate analysis and insights with respect to the Website and Services;
  • To better understand how Users use our Services and Website;
  • To send you updates, notices, notifications, announcements, and additional information related to Dragonfly and to our services;
  • To create cumulative statistical data and other cumulative information and/or other conclusive information that is non-personal, in which we and/or our business partners might make use of in order to operate and improve our Services;
  • To perform functions or services as otherwise described to you at the time of collection;
  • To prevent, detect, mitigate, and investigate fraud, security breaches or other potentially prohibited or illegal activities;
  • To comply with any applicable rule or regulation and/or respond to or defend against legal proceedings brought against us or our affiliates.

Sharing information with third parties

We keep the information processed by us in strict confidence and only share your information with third parties in very limited circumstances and for very specific purposes, as described below:

  • Third Party services: We are partnering with a number of selected service providers, whose services and solutions complement, facilitate and enhance our own. These include hosting, database and server co-location services (AWS, Google Cloud), data analytics services (e.g. Google Analytics, SCARF) and other data analytics systems that analyze crashes, functionality and usability, and our business, legal and financial advisors (collectively, "Third Party Service Providers"). Such Third Party Service Providers may receive or otherwise have access to your Personal Information, depending on each of their particular roles and purposes in facilitating and enhancing the Services, and may only use your Personal Information for such purposes. Such disclosure or access is strictly subject to the recipient's or user's undertaking of confidentiality obligations, and the prevention of any independent right to use this data except as required to help us provide you the Services.
  • Law enforcement, legal proceedings, and as authorized by law: We may disclose or otherwise allow access to Personal Information pursuant to a legal requirement or request, such as a subpoena, search warrant or court order, or in compliance with applicable laws and regulations. Such disclosure or access may occur with or without notice to you, if we have a good faith belief that we are legally required to do so, or that disclosure is appropriate in connection with efforts to investigate, prevent, or take action regarding actual or suspected illegal activity, fraud, or other wrongdoing.
  • Protecting Rights and Safety: We may share your Personal Information with others, with or without notice to you, in cases of emergency or if we believe in good faith that this will help protect the rights, property or personal safety of our company, any of our Users, or any members of the general public.
  • Our Staff: We may share Personal Information internally with our staff at Dragonfly, for the purposes described in this Privacy Policy. Should we undergo any change in control, including by means of merger, acquisition or purchase of substantially all of its assets, your Personal Information may be shared with the parties involved in such event. If we believe that such change in control might materially affect your Personal Information then stored with us, we will notify you of this event and the choices you may have via e-mail (if applicable) and/or prominent notice on our Website. For the avoidance of doubt, we may share your Personal Information in additional manners, pursuant to your explicit approval, or if we are legally obligated to do so. Additionally, we may transfer, share or otherwise use Non-personal (including anonymized, statistical or aggregated) Information in our sole discretion and without the need for further approval.

Storing, Transfer and retention of Users Personal Information

Information regarding the Users will be maintained, processed and stored by us and our authorized affiliates and service providers in the United States and Israel.

While the data protection laws in the above jurisdictions may be different than the laws of your residence or location, please know that we, our affiliates and our service providers that store or process your personal information on our behalf are each committed to keeping it protected and secured, pursuant to this Privacy Policy and industry standards, regardless of any lesser legal requirements that may apply in their jurisdiction.

Specifically, each of our Third Party Service Providers which store or process your Personal Information either: (i) assured us that they provide adequate safeguards to protect your rights to privacy including where applicable by undertaking to comply with the applicable laws; (ii) where applicable, hold and process such information on our behalf in jurisdictions which have been determined to ensure an adequate level protection by the EU Commission; (iii) perform such processing pursuant to your consent and acceptance of their privacy policy as further detailed in this Privacy Policy.

By providing your information, you expressly consent to the place of storage and transfer described above, including transfers outside of the jurisdiction in which the information was provided.

We retain the Personal Information we collect or receive from you only for as long as needed in order to provide you with the Services and as otherwise necessary to comply with applicable laws and regulations. If you withdraw your consent to us processing your Personal Information, we will delete your Personal Information from our systems (except to the extent such data in whole or in part is required to comply with any applicable rule or regulation and/or to respond to or defend against legal proceeding bought against us or our affiliates).

Minors and third-party information provided by you

To access the Services, you must be over the age of sixteen (16). Dragonfly does not knowingly collect Personal Information from children under the age of sixteen (16) and does not wish to do so. We reserve the right to request proof of age at any stage so that we can verify that minors under the age of sixteen (16) are not using the Services. In the event that it comes to our attention that a person under the age of sixteen (16) is using the Services, we may prohibit and block such User from using the Services and will make all efforts to promptly delete any Personal Information with respect to such User.

If you are submitting to the Website and/or Services any personal information pertaining to any third party, you hereby represent and warrant and have received all the necessary legal consents or approvals and have the actual authority and legal right to upload, submit, disclose or otherwise share the Non-personal Information and/or Personal Information and/or any other form of sensitive information, on the third party’s behalf.

Job Candidates

We welcome qualified candidates to apply to any of the open positions posted on our Website by sending us your contact details and CV or resume (“Candidate Information”). Since privacy and discreetness are very important to our candidates, we are committed to keep Candidate Information private and will use it solely for our internal recruitment purposes (including for identifying candidates, evaluating their applications, making hiring and employment decisions, and contacting candidates by phone or in writing). Please note that we may retain Candidate Information submitted to us even after the applied position has been filled or closed. This is done so we could re-consider candidates for other suitable positions and opportunities at Dragonfly; so we could can use the Candidate Information as a reference for future applications; and in case the candidate is hired, for additional employment and business purposes related to their employment with us. If you previously submitted your Candidate Information to us, and now wish to access it, update it or have it deleted from our systems, please contact us at info@dragonflydb.io.

Data security

We take great care in implementing and maintaining the security of the Services and of your Personal Information. We employ industry standard procedures and policies to ensure the safety of your information, reduce the risks stemming from loss of information and prevent unauthorized use of any such information. However, we do not and cannot guarantee that unauthorized access will never occur and reiterate that no measure can provide absolute information security.

Updating, obtaining a copy of or deleting your information

If the law applicable to you grants you such rights, you may ask to access, correct, or delete your Personal Information that is stored in our systems. You may also ask for our confirmation as to whether or not we process your Personal Information. Subject to the limitations in law, you may request that we update, correct, or delete inaccurate or outdated information. You may also request that we suspend the use of any Personal Information whose accuracy you contest while we verify the status of that data. Subject the limitations in law, you may also be entitled to obtain the Personal Information you directly provided us (excluding data we obtained from other sources) in a structured, commonly used, and machine-readable format and may have the right to transmit such data to another party.

If you wish to exercise any of these rights, contact us with an explicit request at info@dragonflydb.io when handling these requests, we may ask for additional information to confirm your identity and your request. Please note, upon request to delete your Personal Information, we may retain such data in whole or in part to comply with any applicable rule or regulation and/or to respond to or defend against legal proceedings brought against us or our affiliates.

To find out whether these rights apply to you and for any other privacy-related matters, you can contact your local data protection authority if you have concerns regarding your rights under local law.

Changes to the Privacy Policy

The terms of this Privacy Policy will govern the use of the Website and Services and any information collected therein.

Dragonfly reserves the right to change this Privacy Policy at any time, so please re-visit this page frequently. We will provide notice of substantial changes of this Privacy Policy on the homepage of our website and/or we will send you an e-mail regarding such changes to the e-mail address that you may have provided to us. Such substantial changes will take effect seven (7) days after such notice was provided on our website or sent by email. Otherwise, all other changes to this Privacy Policy are effective as of the stated “Last Revised” date and your continued use of the Website after the Last Revised date will constitute acceptance of, and agreement to be bound by, those changes.

General

This Privacy Policy, its interpretation, and any claims and disputes related hereto, shall be governed by the laws of the State of Israel, without respect to its criminal law principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being litigated in and decided exclusively by a court of competent jurisdiction located in Tel Aviv, Israel.

Have any questions?

If you have any questions (or comments) concerning this Privacy Policy, you are welcome to send us an email at info@dragonflydb.io and we will make an effort to reply within a reasonable timeframe.