Technical Advocate

About Dragonfly

Dragonfly is a high-performance, Redis-compatible in-memory data store built for real-time, large-scale, intelligent workloads. Our customers run Dragonfly at the core of ML feature stores, personalization systems, recommendations, and other real-time intelligent workloads where latency, scale, and are critical.

We’re building infrastructure for the next generation of ML and AI systems, and we need technical storytellers who can make that clear, compelling, and credible.

Role Overview

As a Technical Advocate, you’ll own how Dragonfly shows up to developers, ML platform teams, and infrastructure engineers. This role sits at the intersection of deep technical expertise, storytelling, and go-to-market impact.

You’ll create high-quality technical content, represent Dragonfly in the community, and act as a trusted technical voice, both externally with developers and internally with sales and product.

This is not a “content marketer” role. It’s a technical advocacy role with real ownership and real impact on pipeline.

Ownership & Responsibilities

Technical Content & Storytelling

You will own the creation and evolution of Dragonfly’s technical voice across channels, including:

• Technical blog posts
• Webinars and live demos
• YouTube videos and short-form technical video content
• Conference talks and meetups
• Social content (primarily technical, not promotional)

You’ll tell clear, compelling stories about:

• Why traditional Redis-based architectures fail at scale
• How Dragonfly powers real-time ML feature stores
• Where Dragonfly fits in modern ML and AI architectures

Documentation & Developer Experience

• Improve and expand Dragonfly’s technical documentation
• Identify gaps, confusion, or friction in the developer journey
• Turn real customer and community questions into durable docs and content

Community Engagement

• Engage directly with the community on social platforms and forums
• Actively participate in technical discussions around ML infrastructure, feature stores, and real-time systems
• Build credibility and trust by being genuinely helpful and technically sharp

Events & Field Enablement

• Represent Dragonfly at conferences, meetups, and industry events
• Serve as a technical resource at events (booth, talks, hallway conversations)
• Step in as a Sales Engineer / technical resource when needed:
• • Helping with demos
  • Answering deep technical questions
  • Supporting deals with education and clarity

What We’re Looking For

Core Traits

• Exceptional technical storyteller: you can make complex systems understandable and interesting
• Deep product understanding: or the ability to quickly become a Dragonfly product expert
• Creative and proactive: you think beyond blog posts and decks to new ways of showcasing technology
• High bar for quality: you care deeply about technical accuracy and credibility
• Strong technical judgment: you know what not to claim as much as what to say

Technical & Practical Skills

• Strong background in distributed systems, databases, infrastructure, or ML platforms
• Comfort engaging with senior engineers and ML platform teams
• Ability to leverage modern AI and content generation tools to scale output without lowering quality
• Experience speaking publicly (talks, webinars, meetups) or a strong desire to do so

KPIs & Success Metrics

Success in this role is measured by:

• Technical content output and engagement
• • Blog readership
  • Video views
  • Webinar attendance
  • Social engagement from the right technical audience
• Impact on revenue
• • Reduction in time-to-close through better education
  • Sales feedback on content usefulness in active deals
  • Technical clarity that helps deals move faster

Why This Role Matters

This role directly shapes:

• How the market understands Dragonfly
• Whether ML and infrastructure teams see us as credible and different
• How effectively we compete with legacy real-time infra solution
  
  You’ll have real ownership, real visibility, and a chance to define how a next-generation infrastructure company talks to developers.